ClientSpace Service Plans

ClientSpace has three service plans options: Bronze, Silver, and Gold. The plan you choose depends on how much extra personalized assistance with a ClientSpace Representative you require. For instance, if you are newer to ClientSpace, you might start out with a Gold service plan. Later, once you are more comfortable using ClientSpace, you might switch to a Bronze plan.

Some of the benefits of the various plans include:

• Monthly (Gold) or Quarterly (Silver) "check-in" calls with a ClientSpace Representative.

• Assistance setting up unlimited workflow channels (Silver and Gold).

• Assistance creating new dataforms, fields and links (Silver and Gold).

• Up to 4 hours per month of report configuration assistance (Silver) or unlimited report configuration assistance (Gold).

• Unlimited "How To" questions (Silver and Gold).

• Defect reporting and version updates (All Plans).

Detailed Service Plan Breakdowns

Review the complete list of offerings broken down by service plan option in the chart below:

How to Join a Plan

To join a plan, please contact your PrismHR CSM. If you have questions about our plans, please create an Extranet case.